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JOO Digital Solutions

Payment Policy

Effective date: October 22, 2026

This policy explains how payments for JOO Digital Solutions services work.

1. Who we are

This website and the services offered on it under the brand JOO Digital Solutions are provided by RUSTOM RAFFAT JAYD, a sole proprietor doing business as JOO CARDS ("we", "us", "our").

  • Business address: 330 REEVES BLVD HANGAR, 5 MOD 1, LEMOORE, CA 93246, United States
  • Contact email: info@dr-jooo.com

2. Who can pay

Only customers with an approved account can place orders and pay. Pending, declined and suspended accounts cannot make payments.

3. Prices and currency

  • All amounts are in US dollars (USD).
  • Fixed-price services are charged at the listed price. Custom amounts must be within the minimum and maximum shown for each service, and never below $1.00.
  • The amount you pay is always calculated by our server from the order; it cannot be changed in your browser.
  • Taxes: Applicable sales taxes, if any, will be calculated and displayed at checkout before you complete your payment.

4. How payments are processed

  • Payments are processed by an external payment provider, SecurePayAPI. You enter your card details in the provider's secure payment form.
  • We never receive or store your full card number or security code (CVV/CVC).
  • The card types accepted depend on what the provider has enabled for our account. We do not currently offer Google Pay or Apple Pay.
  • Online payment may be temporarily unavailable, for example while payment processing is being set up. In that case your order is saved and you can pay later.

5. When a payment counts as complete

An order is marked as paid only after the payment provider confirms the payment to us directly. Returning to our website after paying is not, by itself, confirmation. If confirmation is delayed, the payment shows as pending; please do not pay again — check your order later or contact us.

6. Declined or failed payments

If a payment is declined or fails, the order stays unpaid and you can try again. Your bank or the payment provider may decline a transaction for its own reasons, including very small amounts, even when the amount meets our website's minimum.

7. Refunds

See the Refund and Cancellation Policy.

8. Contact

Payment questions: info@dr-jooo.com.